---
title: When does my Shipping Protection Plan coverage start and end?
description: Shipping Protection coverage begins as soon as your order ships and remains active until your package is marked as delivered.
---
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# When does my Shipping Protection Plan coverage start and end?
## Shipping Protection covers your order from the time it ships until delivery, with claims for lost, damaged, or stolen packages required within 72 hours of delivery.
Shipping Protection coverage begins as soon as your order ships and remains active until your package is marked as delivered. During this time, your shipment is protected in case something goes wrong while it’s on the way to you.
If a package is marked as delivered but can’t be found, a lost package claim must be submitted within **72 hours** of the delivery date shown on the shipping carrier’s website. For **damaged** or **stolen** packages, claims must also be started within **72 hours of delivery** to be eligible for coverage.
Please note that any damage that occurs **after delivery** is not covered by Shipping Protection.
If you’re using standard shipping coverage, you’ll need to file a claim directly with the shipping carrier. This process can take some time, and delays may occur. If you have questions or need guidance, Contact Us and we'll walk you through the next steps.
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